Refund policy

At Trap Star Foundation, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

30-Day Return Policy

We offer a 30-day refund policy on all eligible items. This means you have 30 days from the date you receive your order to request a return or refund.

Eligibility for Refunds

To be eligible for a refund, the item must be unused, unworn, and in the same condition that you received it. The product must also be in its original packaging with all tags attached. Items that show signs of wear, damage, or alteration may not be eligible for a refund.

Non-Refundable Items

Certain items may not be eligible for refunds, including final sale items, gift cards, or products marked as non-returnable. Please review the product description carefully before making a purchase.

How to Request a Refund

To start a refund request, please contact us at contact@trapstarap.com with your order number and a brief explanation of the reason for the return. Our support team will guide you through the next steps.

Return Shipping

Customers are responsible for return shipping costs unless the item received was defective or incorrect. We recommend using a trackable shipping service to ensure your return is received safely.

Refund Processing

Once we receive and inspect your returned item, we will notify you about the status of your refund. If approved, your refund will be processed back to your original payment method within a few business days.

International Orders

We ship worldwide, and our refund policy applies to international orders as well. Please note that shipping fees, customs duties, and taxes are non-refundable.